Am I Allowed to Dial Outbound on Trackdrive?
FaqsYes, With Consumer Consent to Place Outbound Call
TrackDrive supports outbound dialing through the Power Dialer, the schedule system, and direct API-driven calls. Outbound dialing is gated by the same legal requirements that apply to any call platform in the United States: TCPA consent, federal and state Do Not Call list compliance, and curfew rules.
Your Responsibility, Not TrackDrive's
TrackDrive provides suppression list tools, consent capture fields on leads, and time-of-day controls in schedules to help you stay compliant, but the responsibility for having proper consent on every dialed lead rests with the company sending the calls. TrackDrive does not pre-check leads against the federal DNC registry; you must scrub your lists before import.
Tools TrackDrive Provides
- Per-schedule day-of-week and hour-of-day windows.
- Per-lead suppression that prevents future dial attempts.
- Consent fields captured on inbound webhooks and lead capture payloads.
- Recording disclosures configurable per offer.