Tracking Number Overview

Numbers

What a Tracking Number Is

A Number in TrackDrive is a phone number the platform controls. Numbers are tracking numbers assigned to campaigns.

A Number carries provider metadata, geography (local or toll-free), attribution tokens, and forwarding configuration. Numbers are the interface between the public phone network and the internal call routing pipeline.

Numbers Are Always Available for Routing

Number records are available platform-wide so that an inbound call can be matched to its number immediately.

This matters because the only identifier available the moment an inbound call rings is the dialed number itself; the platform uses it to find the owning company and route the call.

Toll-Free or Local

The platform distinguishes numbers as either toll-free (800, 888, 877, etc.) or local. There is no further type distinction between mobile, landline, and VoIP numbers.

Contact TrackDrive

Questions?

We're here to help. Reach out and a Voice Marketing Cloud Specialist will get back to you.

Email support@trackdrive.com
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