Owners That Use Business Ranges

Where Business Ranges Attach

Business ranges can be attached to multiple types of owners through dedicated relationship names:

• Buyer: general business hours, and separate conversion-window hours.
• Campaigns: traffic-source payout day-parts.
• Traffic Source: per-source caps and hours.
• Schedule: open hours during which schedule actions may run.

Empty Means Always Open (When No Schedule Is Cached)

When a buyer has no cached schedule and no business ranges exist, it is treated as closed. In practice, buyers without explicit hour restrictions have a cached schedule or are flagged as always open, which causes the open check to return true without consulting business ranges. Newly created buyers that have not yet been assigned ranges are treated as closed, so ranges must be created to make the buyer routable.

Range-Level Caps Apply Only Within the Range

When a range carries hourly caps (for example, a connection hourly limit), those caps are evaluated alongside the open check. Caps are consumed only for calls that land inside the range. A call that arrives outside every range of the owner does not count against any range's caps (and in the standard setup, does not route at all because the owner is closed).