TrackDrive IP Whitelisting

Faqs

When You Need IP Whitelisting

To ensure that your communication infrastructure doesn’t block communication with TrackDrive,
we encourage you to whitelist IP address ranges and ports on your firewall for SIP signaling and RTP media traffic.

NOTE: TrackDrive also makes use of Plivo IP Addresses as well, please also whitelist the corresponding categories listed on Plivo IP WhiteListing Article

External SIP Endpoints/RTP Media Servers- For SIP calls to Buyers and if Audio IPs are needed.

TrackDrive IP Addresses
- 3.212.229.2
- 3.219.116.119
- 3.221.121.29
- 54.82.120.175

Ports
- SIP: 5060 (UDP)
- RTP: 16384-32768 (UDP)10000 - 30000 (UDP/TCP)

IP Whitelisting For Outgoing Webhooks

If your system requires IP whitelisting to receive outgoing webhooks from TrackDrive, please add the following IP addresses to your allowed list:
- 107.20.98.18
- 18.206.29.31
- 18.215.210.118
- 34.235.187.219
- 34.237.158.173

What About Inbound

Inbound webhooks (postbacks into TrackDrive) and the public API endpoints accept requests from any source IP and rely on the company access token for authentication. There is no IP restriction on inbound Traffic by default.

Contact TrackDrive

Questions?

We're here to help. Reach out and a Voice Marketing Cloud Specialist will get back to you.

Email support@trackdrive.com
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