Account Settings Overview
What Account Settings Control Account settings define the global configuration for a TrackDrive company account. These settings affect every aspect...
Company SettingsCall Recording Settings
Recording Configuration Call recording is a company-level setting and is enabled by default. Effective Recording State Companies cannot disable rec...
Company SettingsCompany Preferences
What Preferences Control Preferences are managed under Account > Preferences in the sidebar. The page contains these sections: Company Branding: up...
Company SettingsFeature Toggles (Manage Features)
What Feature Toggles Are Feature toggles are on/off flags that enable or disable specific platform capabilities for a company. Default Feature Flag...
Company SettingsPII Redaction
Overview PII Redaction is a data privacy system with two parts: PII Access Control restricts which team members can see sensitive data (phone numbe...
Company SettingsSecurity Settings
Where to Configure Security settings are managed under Account > Security or PII Redaction in the sidebar. Only the company owner can modify most s...
Company SettingsSound Files and Playlists
What They Are Sound files are audio recordings you upload once and reuse across the platform for greetings, hold music, voicemail messages, and whi...
Company SettingsZip Code Lists
What Zip Code Lists Are A zip code list is a named collection of US zip codes used for geographic targeting. Lists are managed on the Geographical ...
Company Settings
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