Blacklist vs Suppression List
Two Different Tools for Two Different Jobs TrackDrive provides two distinct mechanisms for preventing contact with a phone number. They are commonl...
ContactsContact Overview
What a Contact Is A Contact in TrackDrive represents a single caller phone number the platform has encountered. Every inbound caller, every outboun...
Contacts"Do Not Call" Flags on Contacts
DNC A contact record carries independent do-not-call signals. They are not interchangeable and are enforced at different points in the pipeline. Bl...
ContactsHow to Configure a Buyer Suppression List
Creating a Suppression List Navigate to Campaigns > Suppression Lists in the left sidebar, or go directly to the /buyer_suppressions page. Click Ne...
ContactsHow to Manage the Blacklist
Viewing the Blacklist Navigate to Campaigns > Blacklist in the left sidebar. The page lists every Contact record in your company where blocked = tr...
Contacts
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